Fig. 1 — Capacity this week alongside the live activity feed. Sample data.
Plan from what people
are actually doing.
Assignments, time off and project plans already live in Kilter, so the capacity picture keeps itself current.
Heatmap
Eight weeks of load at a glance.
See committed work by person and team, with anyone above your threshold flagged. Rebalance before the week starts, not halfway through.
Eight-week forward view
Configurable overload threshold
Drag to reassign from the heatmap
Skills
Route work to people who can do it.
Tag people with skills, languages and regions. Assignment rules use them so the right work reaches the right person first time.
Skills and certifications
Region and language routing
Round-robin within a skill group
See overload
before it shows up as delay.
Committed hours from projects and workflows roll up per person and week. Amber means stretched; red means something has to move.
Committed load · Operations EU · next 8 weeks
< 70%
70–85%
85–100%
> 100%
Person
W46
W48
W49
Ilse V.
72%
78%
81%
88%
Jonas K.
104%
108%
96%
90%
Maya S.
91%
88%
84%
79%
Lars B.
64%
70%
72%
76%
Noor H.
78%
82%
99%
112%
Tomas R.
55%
60%
62%
58%
Ana P.
86%
84%
80%
74%
Jonas K. and Noor H. cross 100% in weeks 46–49 — rebalance before the week starts. Sample data.
The details
that make it work.
Capacity heatmap
Committed load by person and week.
Skills and groups
Route by what people can actually do.
One-click rebalancing
Move work between people safely.
Time off
Leave and holidays feed capacity automatically.
Utilisation
Billable and internal time for services teams.
Forecasts
Four-week forecasts you can staff against.
A rollout measured
in weeks, not quarters.
The plan our customer engineers use with most teams. Yours will be adapted to your processes.
01
Connect assignments
Workflows and projects feed capacity automatically.
Day 1
02
Set thresholds
Decide what overloaded means for each team.
Week 1
03
Review weekly
Rebalance before the week starts.
Weekly
04
Forecast ahead
Use four-week forecasts to plan hiring.
Month 2
We finally plan from what people are actually doing, not what we remember them doing.
Amara Nwosu
Head of Delivery, Teller & Hart (fictional)
Read customer stories
